Player Support

Support for Lantern House

Need help with Lantern House, local progress, settings, or an iOS issue? Use this page to contact support.

Current release: iOS 1.0 Last updated: September 3, 2026

Contact Support

Email petersenmann707634@gmail.com and include enough detail for us to reproduce the issue.

  • Device model and iOS version.
  • App version and build, if visible.
  • The screen or level where the issue occurred.
  • What happened and what you expected.
  • A screenshot or screen recording if it helps explain the problem.

Gameplay Help

Where is progress stored?

Progress and settings are stored locally on the device. Deleting the app can permanently remove them.

What should I try first?

Close and reopen the app, confirm that iOS is up to date, and restart the device if the issue continues.

How should I report a gameplay issue?

Include the screen or level, what you selected, what you expected, and a screenshot or short recording when possible.

Purchases

The current iOS release does not include in-app purchases. If purchases are added in a future version, this page will include restore-purchase instructions and purchase troubleshooting steps.

Accounts

The current iOS release does not include account creation or cloud accounts. Local progress can be removed by deleting the app from the device.

Bug Reports

Good bug reports help us reproduce issues. Include the screen or level, the action that caused the issue, and a screenshot or short recording when possible.